- #Cannot activate office 365 mac login issue install#
- #Cannot activate office 365 mac login issue windows 10#
Start one of your Office for iPad apps so that your credential is deleted. Slide to enable Delete Login Credentials. In Settings, tap to select one of your Office for iPad apps such as Word, Excel, or PowerPoint. To do this, press the Home button on your iPad twice, swipe to find each Office for iPad app, and then swipe the preview screen up to close each app. To resolve this issue, following these steps:Ĭlose all the Office for iPad apps. As a result, when Office for iPad is installed, the app uses the OneNote cached credential of the Microsoft account to sign in, and therefore you are unable to use your Microsoft 365 Organization ID account. This issue occurs because OneNote for iPad was previously installed on the iPad, and it had been signed into by using a Microsoft account. This Apple ID doesn’t have a paid Microsoft 365 subscription. As soon as Apple confirms your Apple account, you may receive the following message if you have not previously bought a subscription from Apple by using your Apple ID:
#Cannot activate office 365 mac login issue windows 10#
The restore process is only applicable to restoring a purchase that you made from the App Store. Windows 10 & Office 365 Cannot Connect over OpenVPN Fixed.
The restore process uses the unused purchase receipt (if there is one) to activate Office for your Microsoft account. Note: If your subscription purchase with Apple fails to complete, it is possible you have an unused purchase receipt from the Apple App Store. When you click Restore Previous Purchase, you are prompted to enter your Apple ID, your password, or both. If you select to buy a Microsoft 365 Family subscription, the next Buy Subscription dialog box has a Restore Previous Purchase option. If you already have a Microsoft 365 subscription registered to a different email address, select View for Free, then select Activate to sign in again with the email address that has the subscription. The next dialog box that you see (if you do not have a subscription) asks you to "View for Free" or to buy a Microsoft Microsoft 365 Family subscription. The saved credentials from another Office for iPad app are used to sign you in automatically in order to minimize the barriers to get started. Therefore, you are not prompted for your user name and password.
#Cannot activate office 365 mac login issue install#
When you install Excel for iPad, Word for iPad, or PowerPoint for iPad, and then you start the app for the first time, it will sign you in automatically if you have used another Office for iPad app such as OneNote. Less SymptomsĬonsider the following Microsoft Office for iPad scenario: Word for iPad PowerPoint for iPad Word for iPhone PowerPoint for iPhone Office for business More.
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